Privacy policy

Privacy Policy

Effective Date: 10/10/2024

Constraway Services ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website http://Constrawayservices.com/, use our services, or communicate with us.

By using our website or services, you consent to the practices described in this Privacy Policy. If you do not agree with this policy, please do not use our website.

1. Information We Collect
We may collect the following types of information from you:

Personal Information: This includes your name, email address, phone number, and other contact information that you provide when filling out forms on our website, signing up for our services, or contacting us.

Usage Data: We automatically collect certain information when you visit our website. This may include your IP address, browser type, operating system, access times, and pages you have visited.

Cookies: We may use cookies and similar tracking technologies to enhance your experience on our site, such as remembering your preferences and gathering analytical data to improve our services.

2. How We Use Your Information
We may use the information we collect from you for purposes including but not limited to:

Providing and maintaining our services.
Responding to your inquiries, including customer support.
Processing transactions and sending you related information, including quotes and prices for the services you request.
Improving the functionality and content of our website.
Ensuring security and preventing fraudulent or malicious activity.

3. SMS Communications and Consent (TCR-Compliant)
By providing your mobile phone number, you consent to receive text messages (SMS) from Constraway Services. These messages may include service updates, appointment confirmations, and quotes.

Opting In: By providing your phone number, you are giving express consent to receive text messages from us.

Opting Out: You may opt out of receiving SMS communications at any time by replying "STOP" to any text message you receive from us. You will receive a final confirmation message, and no further messages will be sent unless you opt back in.

Note on Sharing Information: We do not sell, rent, or share your personal information, including phone numbers collected for SMS purposes, with third parties for their marketing or promotional purposes. Your phone number will only be used for the intended SMS communications as described above.

4. Data Security
We use reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no transmission of data over the Internet or storage system can be guaranteed to be 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

5. Retention of Your Information
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required by law.

6. Your Rights and Choices
You have the right to:

Access the personal information we hold about you.
Request correction of any inaccurate information.
Request deletion of your personal information, subject to legal obligations that may require us to retain certain data.
Withdraw your consent to receive marketing communications, including SMS, at any time.

7. Links to Other Websites
Our website may contain links to third-party websites that are not operated by us. We are not responsible for the content, privacy practices, or security of these external sites. We encourage you to review their privacy policies before providing them with any personal information.

8. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or relevant laws. Any changes will be posted on this page, and the "Effective Date" will be updated accordingly.

9. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: [email protected]
Call: +1(786) 723-6538